Onboarding
After you create the company and sign in (welcome email, then authenticator), Setup offers Setup AI. The company admin answers multiple-choice questions; it writes tax region, currency, types, fees, SOP, agreements, booking, report language, and which calendar to use from those answers, so the shop fills in automatically. Skip it if you prefer the checklist. Connect Stripe or Interac on Payments. Book a 20-minute Calendly slot on /onboarding to import your comments and one agreement. Included in the seat.
5 fully functional live inspections
The trial is 5 live jobs as one inspector: write the report, print it, and send it to clients. Go live to add a team.
Built by a home inspector for home inspectors
Software shaped by real inspection work: field realities and office ops, not a generic form product with inspection bolted on.
Import your own comments into your templates
Save description, implication, and recommendation into your comment templates, not just one report: then tap them into any later finding. Stop retyping the same language every job.
Team reports on web and phone
Lead inspector or company admin adds a teammate on Conditions. Collaborators open and edit the same report together: saved updates show on the other device within a few seconds.
One inspections page: today, upcoming, past
Today, Upcoming, Past, and All tabs with status filters on web and phone. On the web, pick the columns you want, drag them into order, or flip to cards. The same list on the phone shows the matching status filter.
Templates with pre-selected comments
Build a template the way HomeGauge shops expect: choose the sections, order the categories, and pre-select the comments that go on every job of that type. New inspections start with those findings already in place; the inspector edits or removes instead of retyping.
Drop photos where they belong
On the web editor, drag photos straight onto a finding, a saved comment, a styles and materials section, or the property photo. Each photo section is its own drop zone, so sorting a card full of photos is a drag, not a dialog.
Customize the house, not a 30-day rebuild
Bring in your contracts and standards. Add materials options for this house or save them on this device. Adapt sections and limitations per job without waiting for a template rebuild.
Offline you can trust in the basement
Working draft saved on the phone, voice fills queued until you are back online, findings sync when signal returns: with a clear Offline / Back online status. Built for basements, rural houses, and metal roofs.
We don’t mine your clients, and never will
Your clients are not our lead list. Inspection data belongs to your company. We do not sell or harvest your book of business, and we never will.
You’ll never see an ad
No ads on the web app, the phone app, the client portal, or the marketing site, not today, not later. Your seat pays for the product, not banners or sponsored clutter.
Voice fill on every section
Dictate observations while you walk the property. IntellectSpect maps speech to the active section’s fields and drafts defects with severity, implication, and recommendation.
No limit on photos: shoot the whole job
No report-wide photo quota, no per-photo fees, no monthly photo packages. Snap findings, add rough notes, and generate clear description, implication, recommendation, and severity: photos are included in the seat. Video clips are included too. Equirectangular 360 photos from a 360 camera or stitch (not a normal phone snapshot) look around on the report.
Video on the report, and Analyze from the clip
Record or attach a short MP4 or MOV on a finding. The finished client report can play it. Analyze drafts description, implication, recommendation, and severity from stills of that clip: you edit, then save. No per-clip fee.
Report PDFs in English, Français, or Español
Company Setup → Report language switches finished-report and repair-list chrome: section titles, Finding 3 of 12, dates, default severity labels, and Print / Save as PDF. Inspector wording stays as typed. Official WETT PDFs stay English. The inspector app stays English.
Web, iOS, and Android in sync
Inspectors use the same tabs, fields, conditions, team reports, and defect workflow in the browser and in the IntellectSpect phone app for iOS and Android: including a working draft and queues when the job site has no signal.
Client portal agents actually open
Clients and listing agents email themselves a sign-in link. Username and password still work as a backup. The repair request list is ready to print: no extra hunt through generated logins.
Attach a radon, sewer, or termite PDF on the job
Inspectors or the office attach a third-party report on Conditions (radon, mold, sewer, termite, water, asbestos, or other; PDF, image, or office document). It lists on the finished report and the client portal in its own Third-party reports list, not mixed into findings, and goes out with the report email on release. Up to 15 MB each. See public samples at /sample-reports. A shop can also publish redacted finished jobs on /book/{slug}/samples (no client names or addresses, never a live /c link).
Your contracts, or platform templates
Upload your company agreements or use platform templates. Have a lawyer review them for your situation: your company assumes all responsibility for their use. Clients review and sign on the request link.
Agreements fill themselves
Every agreement on the request link is filled from the booking before the client sees it: client name and contact, company name, address and phone, inspector, property address, inspection date, fee, tax and total, and the province or state from your tax region. Your own HTML or text agreements take the same {{fields}}. No blanks for the client to fill.
Interac or card on the request link
Clients pay through Interac e-Transfer at their bank, or by card when the company connects Stripe. Companies track paid status on the inspection; tax rates and payment settings live in admin. The report is not released to the client until the agreement is signed, the job is paid, and the inspector marks it complete. Pay at close (the US title-company practice) is off unless a shop turns it on.
Email triggers that match the job
Booked, contract sent, time confirmed, inspection completed, and payment requested: each can email the client, agent, and inspector with the right link.
Five shop pages: no website/SEO fee
Your seat includes the public shop. Each company gets five pages at /book/{slug}: Home, Services, Book, Reviews, Contact, filled from Booking (logo, area, hours, reviews, types). We do not sell monthly SEO. A shop can also publish redacted sample jobs on an optional Samples page. That extra is not a sixth marketed page and not a website-builder product.
This shop vs anonymized area averages
Today and Finance can show this shop vs anonymized fee, turnaround, and review-request averages in your province or state. CAD and USD stay split. At least five opted-in shops in that area, or the number stays hidden. Opt in on Finance. The site owner can see the same aggregates. We do not show another shop’s books.
CRM for clients, agents, and follow-up tasks
Jobs fill a shop CRM: clients and agents, a pipeline from lead to won or lost, and follow-up tasks on Today and on that inspector’s phone list. Import a CSV, send email campaigns from the shop from-email, or text people who already opted in. Mailchimp is optional audience sync. Agents stays the realtor rollup with book-again links. Automated job emails stay on Emails.
Company ops that scale
Today board, CRM pipeline, playbook, company comment language, schedule, inspector credentials, calendar feeds, contracts library, finance views, opt-in regional averages, and a six-month report archive lock that company admins can unlock when needed.
Admin AI: command the office, not a public chat
Company admins ask Admin AI to list inspectors and types, summarize this shop’s finance, check Stripe or QuickBooks, create an inspector, deactivate one, or reset a password. Writes preview first: say yes before anything is created. The shop assistant cannot see other companies. Site owner and office staff have a separate platform AI with only the rights they already have. Inspectors do not get Admin AI, and the marketing site is not a god-mode console.
Your AI: included, or connect this shop’s OpenAI
Fill Report, Analyze, booking-from-notes, and Shop AI use IntellectSpect AI in the seat. Company admins can paste this shop’s OpenAI key on Setup → Your AI and bill OpenAI directly. Disconnect to return to the included AI. Help chat and the 855 line stay on IntellectSpect.
Live chat: office, inspectors, and IntellectSpect
Inspectors chat the office admin from a chat button on the iOS and Android phone app, and on the web report, for that job. Chat with office is on multi-inspector shops; solo shops do not show that button. Every signed-in page and the phone also has Chat with IntellectSpect: a live human thread, not Help AI.
Inspector mileage pay
Set dollars per mile on Payments. Inspectors enter miles on Conditions (web and phone). Finance and the inspector-pay CSV include Miles and Mileage pay. Mileage is how you pay inspectors, not a client fee.
Shop P&L, aging, and inspector pay modes
Finance shows collected income, inspector pay, office share, mileage, A/R aging, and payments by client. Pick percent, fixed, or hybrid inspector pay on Setup. Escrow on Client release is a payment state (held, released, refunded), not a bank account.
Saves you can trust on site
Report details autosave on web and phone. A Saved / Saving / Not saved line tells you if a field, photo, or finding actually landed. Fix a finding in place: no duplicate comments.
Photos as files, not database bloat
Inspection photos store as files (Vercel Blob in production). Reports stay fast as the job grows. Old data-URL photos still open. Equirectangular 360 photos look around on the web report, the client portal, and the phone.
